Privacy policy
Privacy Policy
Last updated: July 10, 2025
noviembre operates this store and website to provide you with a curated skincare shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. By accessing our Services, you acknowledge that you have read and understood this policy.
Personal Information We Collect
Depending on how you interact with our Services, we may collect the following:
Contact details — name, address, phone number, and email address Financial information — payment card details and transaction information Account information — username, password, and preferences Transaction information — items viewed, purchased, returned, or exchanged Device and usage information — IP address, browser type, and interaction data
How We Use Your Information
We use your personal information to:
Process and fulfill your orders Personalize your shopping experience Send order updates and account notifications Deliver marketing communications (with your consent) Prevent fraud and maintain platform security Comply with applicable legal obligations
How We Share Your Information
We may share your information with:
Service providers who support our operations (payment processing, shipping, analytics) Business and marketing partners for advertising purposes Shopify, our e-commerce platform provider Legal authorities when required by law
Our Relationship with Shopify
Our Services are hosted by Shopify, which processes personal information to help us operate and improve the store. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third Party Links
Our website may contain links to third party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
Children's Privacy
Our Services are not intended for use by minors. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with their information, please contact us for immediate removal.
Data Security and Retention
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you Request correction of inaccurate information Request deletion of your personal information Receive a copy of your data (right of portability) Opt out of targeted advertising or data sharing Manage your marketing communication preferences
To opt out of promotional emails, use the unsubscribe link included in any marketing communication. To exercise any other rights, contact us directly using the information below.
International Transfers
Your personal information may be transferred and processed outside of your country of residence. Where required, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses to safeguard such transfers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact us: